FAQs - Haap Transit Hotel

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Maps & Direction

FREE airport pick-up service please contact us with your details, such as the passenger's name, contact numbers, Arrival time, Arrival date, flight number?. Our staff will await the passengers at arrivals area where all the other drivers are waiting with name boards.

Why choose us

  • Satisfaction Guaranteed
  • Free breakfast and free Wifi
  • Free airport pick up or Drop Off
  • A smart choice of holidays and short breaks
  • Luxurious and convenient design with warmy space
  • Personalized services provided by a team of young and friendly staffs
  • We strive to provide our guests with the highest possible quality of hospitality, accommodation and service.

Your home ….away from home

FAQs

  • Q. How to get to Haap Transit Hotel

     

    Haap Transit Hotel Address: Thai Phu, Vo Nguyen Giap Str, Noibai Airport, Soc Son, Hanoi

    Airport taxi from the Noibai Airport to Haap Transit Hotel should take about 03 minutes (01km). But, BE AWARE, there is a minimum taxi fare from the airport of 3USD /1way/ taxi 4seats. For FREE airport pick-up service please contact us with your details, such as the passenger's name, contact numbers, Arrival time, Arrival date, flight number?. Our staff will await the passengers at arrivals area where all the other drivers are waiting with name boards.


    Warning!!! There are a lot of touts and bogus cabbies as well as indecent tour information counters at Noi Bai airport, who try to cheat you to another hotel for commission such as, they secretly contact their hotel-partners and then impersonate our hotel staff to speak to you on the phone that, the hotel you booked that is full already and offer you another hotel or some scams like that...

  • Q. Hotel Services & Facilities

     

    1. Rooms: HAAP Transit Hotel currently has total 26 rooms, including three room types: Superior, Deluxe and Family suite Room.

    Each room is equipped with free wifi, air/heat , A open window , free fresh fruit upon arrival, and 2 daily bottles of water.

    2. Luggage Storage: We do provide free luggage storage service. Once you check out, you can come down to the Reception Area; our Bellmen will issue you a luggage ticket that will have your stay detail on it. Please show your ticket when you are ready to get your luggage back.

  • Q. Booking & Cancellation

     

    1. How to make a booking online?

    You can either send us a request or booking directly with us using our secure booking system: www.noibaitransithotel.com All information is strictly confidential.

    We encourage guests to book direct with us because through communication, we can have an idea of your preference; thus, making you happy and satisfied with your stay here will be much easier.

    2. Deposit 

    Once deposit is required, please settle it within 7 days of receival. If reservation is canceled 30 days prior arrival, a full refund will be issued. If reservation is canceled 2 weeks before arrival, 50% of your deposit will be given back. If reservation is canceled 1 week prior to arrival, the deposit will be forfeited.


    For cancellation, If canceled or modified up to 7 days before date of arrival, no fee will be charged. If canceled or modified later or in case of no-show, the total price of the reservation will be charged.


    3. Check-in & Check-out

      Check-in time is 14h00 pm,  check out time is 11h30AM. Early check in upon the room availability. Late check out before 18h00 PM will be charged as half day room rate

    Your bill will be settled upon checking out.

  • Q. Dinning of Bar

     

    Local Food Restaurant located at the hotel lobby area, We provide room service for your convenient; also, the restaurant opens for breakfast, lunch, and dinner (ala carte or set menu).


    Opening times: From 7h00AM to 22h00PM (Monday to Sunday)